Do You Know What Your Customers Want?
In any customer-driven business, the key to survivnig and thriving is knowing what your customers needs are.
The problem is, those needs are always changing, and what worked last year, may not work this year. In fact, what worked last month, may not work this month.
For that reason, its crucial to continuously take the pulse of your customers. And one of the easiest ways to do that is with surveys.
Using sites like SurveyMonkey or widgets like Vizu, you can conduct single or multiple-question surveys by e-mail or just post them to your blog. The important thing is you conduct them, look at the results and respond appropriately.
What's your favorite survey question? Let us know by posting to the Comments section below!
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