If You Have A DBWS, You Need To Read This NOW! (SECOND UPDATE)

SECOND UPDATE (12/10/11, 8:45 A.M.) - Please see this morning's post.

UPDATE (12:56 P.M.) - According to the WHOIS info, it looks like the domain is back in SU's hands and this issue is on its way to being resolved.  Depending on where you are, you and your customers may or may not see your DBWS for the next few hours, but it looks like everything should be back to normal soon!

 

It looks like Stampin' Up let their stampinup.net domain registration expire.  Subsequently, it looks like it was snapped up by a domain reseller.  Until this is resolved, anybody trying to go to your DBWS will see the following screen, instead:

 

This means, currently, you and your customers do not have access to your DBWS.

There is, however, a workaround you can use to continue to give them access to your online ordering site (which resides on the .com, rather than .net, site:

• Find all of your DBWS links
• Replace the DBWS URL with: http://www.stampinup.com/ECWeb/default.aspx?dbwsdemoid=XXXXX
• Replace XXXXX with your Demo ID

This will at least allow your customers to continue ordering product from you online.

If you have any questions or comments, please leave them below.  And please share this with every Demonstrator you know with a DBWS!

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Comments

[Nendy Kerr]

My DBWS link doesn't work but my online store link does work. Thanks for the heads up!

[Kim Williams]

Thanks for the heads up, John. Just sent my customers a quick explanation with the work-around link and called demo support. They are saying that they anticipate the problem to be resolved shortly, let's hope they are right.

[RaeInReno]

John,

Mine seems to be working through my Blog.

Thanks for the "heads-up".

Rae

[Jan Farring]

Mine looks okay too and my links all work - have they fixed it?

[april vicary]

Thank you so much for the information...

[Lisa Brown]

Thanks for this info, John! Wow...major incident.
Fortunately, almost all of my links are with the direct link as you listed!

[Melany]

What a mess! Thanks for the quick fix, John!

[Chris & Linda Willimer]

Hi John

My wife is a demonstrator running a 12 days of Christmas offer and is mightily pissed off. I tried you workaround, and would offer one clarification.

When we used the link as you describe, it didn't seem to work correctly. Then I realised that it had processed the demonstrator ID, but was showing a generic page. I then immediately went to http://www.stampinup.com/ECWeb/ and the page looked OK. So I would suggest to people that if the page does not appear to be a real demonstrator page, then try the shorter link. That seemed to work for us.

Thanks for getting this information out there.

[Sherry Beeson]

Thanks for the headsup, John!

[Mary Varley]

Boy, am I glad I pared down my DBWS links - thanks to the SIMB Blogger's Boot Camp (all of them!)!!