DBWS Update

As of this morning, many people, including me, are still getting the other company's webpage when trying to access your DBWS. For now, it's safest to assume at least some of your customers cannot access your DBWS, as well. 

PLEASE REMEMBER... just because you can see your DBWS does NOT mean your customers can, and vice-versa!  Different ISPs use different servers, and until every server in the world updates and resolves away from Network Solutions' site and back to SU's, this will continue to be an issue for some.

Try accessing your DBWS from multiple devices (computer, smartphone, tablet, even your internet-connected video game systems) to see how different servers are resolving the address.  Until this issue is completely resolved (hopefully, soon), use the instructions in the post below to send your customers directly into your Online Ordering site.

If you have any questions, leave them in the Comments section below.

Comments

[John Sanpietro]

Thanks, Linda. I was actually supposed to start vacationing on Friday, but then this happened, so, it became a workday.

[Linda Jensen]

Thanks John, this really happened at a bad time! (but guess there is NO Good Time either) You have a great "Warm" vacation! It is currently (Saturday, A.M.) here in sunny southern California....28 degrees! Have a Merry Christmas!

[John Sanpietro]

LINDA... I doubt it. When the domain expired, Network Solutions took it back, but they give the original registrant a grace period to take back ownership. Eventually, it should all be fine.

[Linda Jensen]

John, As of Saturday Morning mine is still down. Got my link up for my store, BUT can't access the "Join" area for several New recruits! Thanks for the early updates though, SU still did not have an answer late yesterday when I called. Hope it is fixed by Tuesday cause that is when I really need the site. Is there any chance SU may have to change part of their "address" do to this?